Shipping & Returns

At Essence of Oud, we are committed to delivering a premium experience from the moment you place your order to the moment it arrives. Please read our Shipping & Returns Policy carefully before making a purchase.

Shipping Policy

Shipping Locations

We currently ship to UK only

Processing Time

All orders are processed within 1–2 business days.

Orders placed on weekends or holidays will be processed the next working day.


Shipping Rates & Delivery Times

Region Estimated Delivery Shipping Fee

UK 2–5 business days

Note: Delivery times are estimates and may be subject to delays beyond our control (e.g., customs, weather, courier issues).

Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number.

Customs & Import Duties

International orders may be subject to customs fees or import taxes. These are the responsibility of the customer.