Welcome to Essence of Oud. These Terms and Conditions govern your use of our website and services. By accessing or placing an order through our site, you agree to be bound by these terms.

This website is owned and operated by Essence of Oud (“we,” “us,” “our”).

By using our site, you confirm that you are at least 18 years of age or have the permission of a legal guardian.

All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.

We aim to provide accurate product descriptions and images, but colors and packaging may vary slightly.

All prices are listed in GBP and include applicable taxes unless stated otherwise.

We accept payments via Visa, MasterCard.

Payment must be completed in full before order dispatch.

Shipping times and rates are provided at checkout.

We are not responsible for delays caused by couriers or customs.

Any customs duties or import taxes are the responsibility of the customer.

Due to hygiene reasons, we do not accept returns of opened perfumes.

Unopened and unused products may be returned within 14 days of delivery. Please contact us at [insert email] for return instructions.

Shipping costs for returns are the customer’s responsibility unless the item is faulty or incorrect.

Refunds will be issued to the original payment method within 7-10 business days after inspection.

All content on this site (logos, images, product names, text) is the intellectual property of Essence of Oud.

You may not reproduce, distribute, or use our content without written permission.

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect and use personal data.

We are not liable for any indirect or consequential losses arising from the use of our products or website.

Products are sold “as is” and results may vary depending on skin type or allergies.

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with the revised date.

We are committed to protecting your personal data and complying with the General Data Protection Regulation (EU GDPR and UK GDPR).

We retain your data only as long as necessary for the purposes it was collected or to comply with legal obligations (e.g., tax records).

We do not sell your data. We may share it with trusted third-party services (e.g., payment processors, shipping couriers) solely for order fulfillment and business operations.

We use secure servers, SSL encryption, and trusted third-party services to protect your data. However, no system can be 100% secure.

If you have any questions about these Terms and Conditions, please contact us at: essenceofoud@outlook.com